Professional Services Consultant

Job description

A great opportunity for a bilingual technical consultant who can bridge technology, customers, and global teams.

If you enjoy leading technical projects, solving customer challenges, and working in a truly international environment, this role may be a strong fit.

Why This Role Matters

This position plays a key role in helping enterprise customers and partners in Japan fully leverage advanced IT solutions delivered by a global software company.

You will be the technical expert, the project driver, and the communication bridge between Japan and overseas teams.

What You Will Do

• Support deployment and implementation of MDM / UEM / ITSM solutions

• Provide technical advice, troubleshooting, and customer guidance

• Translate technical discussions and documentation (JP ↔ EN)

• Lead and support customer engagements and technical projects

• Create high-quality documentation and reports in Japanese

• Build strong relationships with customers and partners

• Collaborate closely with global teams

What You Will Bring

• Native-level Japanese + strong business English

• Hands-on experience with MDM, UEM, ITSM, or related enterprise IT solutions

• Proven ability to manage or support technical/customer-facing projects

• Strong analytical and problem-solving skills

• Excellent communication and presentation abilities

• Bonus: ITIL / PMP / technical certifications, or experience in a global environment